Keep your PSA optimized. Continuously.
A PSA Health Check fixes your configuration. But does it stay fixed? Configuration drift, new billing leakage, broken workflows, stale integrations. These problems don't announce themselves. They pile up quietly until someone notices the revenue gap or the missed SLA.
Ongoing PSA Monitoring scans your ConnectWise or HaloPSA instance continuously and flags issues before they cost you money. You get a monthly health score report with findings and recommendations. No surprises. No silent degradation.
What's monitored
Six areas scanned continuously
Every scan compares your current configuration against the optimized baseline established during your PSA Health Check.
Configuration Drift Detection
Detects when settings change from your optimized baseline: misrouted boards, altered workflows, modified permissions.
Billing Leakage Alerts
Catches unbilled items, wrong billing types, missing agreement additions, and revenue gaps as they appear.
Workflow Health Monitoring
Flags broken automation rules, stalled escalations, and notification failures before they impact service delivery.
Integration Status Checks
Monitors RMM sync, accounting integration, documentation platform connectivity, and API credential health.
Data Quality Tracking
Tracks duplicate records, orphaned entries, incomplete fields, and data degradation over time.
Monthly Health Score Report
A scored snapshot of your PSA health each month: trend lines, new findings, and recommended actions.
How it works
From health check to continuous monitoring
Ongoing monitoring is available after completing a PSA Health Check. The health check establishes the baseline. Monitoring protects it.
Complete a PSA Health Check
The health check establishes your optimized baseline, the configuration standard we monitor against.
Monitoring Activates
Continuous scanning begins against your ConnectWise or HaloPSA instance. Issues are flagged automatically.
Issues Get Caught Early
Configuration drift, billing leakage, and broken workflows are detected before they cost you money.
Monthly Review
You receive a health score report with findings, trend lines, and prioritized recommendations each month.
Pricing
$299/month
Simple, flat-rate pricing. No tiers, no per-user fees.
What's included
- Continuous configuration scanning against your optimized baseline
- Billing leakage detection and alerting
- Workflow health monitoring and failure detection
- Integration status checks
- Monthly health score report with findings and recommendations
- Priority scheduling for fix engagements when issues are found
Prerequisite: A completed PSA Health Check is required to establish the monitoring baseline.
Start with a PSA Health Check
Monitoring requires a completed health check to establish your baseline. Book a free discovery call to get started.